345. Your Email List Is Rotting. Here’s the Fix.

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Salome Schillack

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follow @the_launch_lounge

I love helping course creators advertise and market their courses well!

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follow @the_launch_lounge

I love helping course creators advertise and market their courses well!

I created The Launch Lounge to provide training and coaching resources to help you master marketing so you can make a global impact, build a highly profitable business, and live life on your own terms.

Hi, I'm Salome

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Listen on..

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The Real Reason Your List Is Silent — And What To Do Before You Touch That Unsubscribe Button

Is your email list ghosting you harder than a bad Hinge date? 🚀

You're showing up. You're emailing consistently. You're doing everything the gurus told you to do — and yet the silence on the other end is starting to feel very personal. Nobody's clicking. Nobody's buying. And every time you hit send, you're half hoping this is the one that finally lands and half wondering if anyone is even out there.

So you do what any sensible online course creator does. You Google it. Should I clean my list? Should I grow my list faster? Are my subject lines broken? Is my niche wrong? And the internet, bless it, has seventeen conflicting answers waiting for you. Here's the thing though — most of those questions are symptom questions. They're not root cause questions. And in this episode, I'm sharing the one question almost nobody asks that changes everything: what is my list actually for right now?

I also share my own very expensive, very humbling lesson about what happens when you follow best-practice list-cleaning advice a little too literally — and accidentally chop your own list (and your podcast downloads) in half. Plus, I read out a gorgeous email from a listener called Beth, who has a 12,200-person list growing at 60% opt-in conversion rates and absolutely no idea what to do next. If you've ever looked at your list and felt confused, stuck, or quietly panicked — this episode is for you.

“If your list has no job, then of course it looks weird. Of course you're confused. Of course you stop emailing them. That's not managing your list.” ✨

🔥 In This Episode:

  • Discover why growing and cleaning your list might be the wrong first move — and what to ask instead
  • Understand why open rates and click rates that feel “too low” can actually be completely healthy
  • Learn the costly mistake I made when I followed list-cleaning best practices with a machete (and what it taught me about tracking data)
  • Unpack the three biggest market shifts — pandemic bump, buyer behaviour changes, and AI — that explain why a list that used to convert quietly stopped
  • Walk away with one simple sentence exercise that gives your email list a clear job description and makes everything easier from here

Grab your favourite drink and settle in — this one is equal parts honest, a little confronting, and genuinely useful for anyone who's ever stared at their email platform wondering why the magic stopped. ☕️

💚 💚 💚 

Salome

✨ Proven your course sells but scaling feels like a whole other job? Get a custom scaling roadmap in 30 days – no ongoing agency fees. Business audit + 2 sessions with me + guaranteed profit increase or your money back. Apply at thelaunchlounge.com/intensive 💫


⏱️ Chapter Guide:

(00:00) The uncomfortable truth about why your email list has gone quiet

(03:20) Why “grow your list” and “clean your list” are often the wrong first questions 

(07:45) The one question that changes everything: what is my list actually for right now? 

(11:30) How I accidentally halved my own list — and my podcast downloads — by following “best practice” too literally 

(17:00) What healthy open rates and click rates actually look like (your numbers may be fine) 

(20:45) Warm lists vs cold ads-built lists: why comparing them is like comparing apples to hair straighteners 

(24:10) Beth's story: 12,200 subscribers, 60% opt-in conversion, and no idea what to do next 

(29:30) List growth and list monetisation are not the same skill — and why that's good news 

(33:00) The three big market shifts killing conversions for pandemic-era course creators 

(38:45) Your one-sentence homework: give your list a job description before you do anything else


📚 Resources Mentioned:

>> Kit (formerly ConvertKit)

>> ManyChat 

>> Email Salomewith your episode topic: podcast@thelaunchlounge.com

>> Other episodes you might like: 344. “I’ve Wasted Money on Ads Before” — How to Make Paid Traffic Actually Work This Time.

>> Other episodes you might like: 343. How to Get Out of the 1:1 Trap (And Into a Scalable Offer)

>> Other episodes you might like: 342. You Don’t Need More Content, You Need a Traffic System


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